Roberta L. Riedel CV

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ROBERTA RIEDEL'S CV

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CURRICULUM VITAE

WORK HIGHLIGHTS

Executive for Internet B2B startup; Management Consultant for bio-simulation and broadcast programming companies; Project Management Director for Internet-based information solutions company; Product Manager for software development firm; Deputy Chief Software Engineer and Process Consultant for billion-dollar defense satellite programs.

Powerful track record includes managing global teams across 4 sites and 3 countries; delivering parallel releases of multiple products; launching new software product lines; implementing software standards; creating repeatable processes; reducing business cycle times; increasing quality.

Managed software development and professional services for software firms. Implemented UML, RUP, ESP, PACE, RAD, JAD methodologies.

Strong technical skills emanating from high-tech industry experience and software engineering background; experienced delivering embedded software systems, telecommunications software, enterprise information systems, B2B Internet systems, shrink-wrapped software; versed in client-server architectures, web-based applications, object-oriented methodologies; proven expertise with multiple programming languages, databases, operating systems.

Broad understanding of diverse business disciplines resulting from experience in Business Development, HR, Finance, Procurement, Engineering, Manufacturing, and Product Assurance.

Formal training and successful implementation of SEI SW-CMM assessments, ISO 9001 certification, TQM, ERP.

Effective at crisis management; experienced at saving customer accounts from cancellation, rallying teams behind a common goal, releasing new products under challenging situations, being a catalyst to improve customer service.

Designed and implemented data warehouse, management information, and advanced procurement and inventory management systems, improving operations, administration and productivity.

PROFESSIONAL ACCOMPLISHMENTS

Project Management: Planned and managed development and release of internal and external projects throughout project lifecycle. Developed 18-month product roadmap. Managed 4-7 concurrent projects, 25-100 total team members, and multi-million dollar project budgets. Directed global project management organization of 8 project managers across 2 continents. Managed professional services organization of 9 account managers and engineers.

Software Process Management: Developed and documented full lifecycle software processes for defense satellite programs. Implemented methodologies to support evolutionary spiral development, object-oriented design, and software reuse.
Results: Programs received ISO 9001 certification and formally assessed at SEI SW-CMM Level 3.

Management Consulting: Mentored management in product life cycle processes, introduced spiral development and object modeling methodologies.
Results: Reduced organization’s product development life cycle length by 50%.

Product Launch: Reinvigorated product development of problematic federal version of HR and payroll software products.
Results: Product line rollout within 6 months, rescued customer account from verge of cancellation with near-term revenue of $.85M and contract-life of several million dollars.

Infrastructure Development: Created software engineering environments in highly diversified situations: enterprise information systems, engineering R&D, defense contract programs, multi-site development, and small start-up companies. Skilled at evaluating and selecting software and quality engineering tools, and implementing tool sets to environments.

Subcontract Management: Accomplished subcontract manager; developed RFPs and SOWs; evaluated subcontract firms; negotiated subcontracts; managed vendors and subcontractors for work quality, deliverables, contract performance.

Information Technology: Experienced manager of IT professionals from diverse disciplines; managed development and implementation of management information systems, MRP/ERP systems, data warehouse and PDM solutions.

Software Engineering: Technical Lead and Software Systems Engineer of advanced procurement system for defense contractor. Transitioned from sequential process flow to parallel process; developed workflow capability with electronic review and approval; integrated AI expert system to automate audit functions; introduced credit card purchasing and EDI.
Results: Realized $1.8M annual savings, reduced procurement request cycle time from 30 working days to 4 days.

Nonprofit Management: President of 350-member advocacy organization. Managed 25-member board; developed 3-year strategic plan; planned and directed monthly programs; managed budget; maintained financial accounts; initiated coalition partnerships; fostered leadership development; introduced use of technology resulting in reduced volunteer staff hours.

EMPLOYMENT (20 years of leadership and software engineering experience)
Cisco Systems
Premier Retail Networks, Inc.
Entelos, Inc
The Dialog Corporation
Inpower/Integral Systems
Lockheed Martin Missiles & Space

EDUCATION
SANTA CLARA UNIVERSITY M.S. Computer Engineering
STANFORD UNIVERSITY A.B. English

PROFESSIONAL ORGANIZATIONS
Institute of Management Consultants
Project Management Institute